Refund Policy
At Dolingo Study, we strive to provide high-quality digital courses to meet your educational needs. If you are not satisfied with a course you have purchased, please review the following refund and return policy.
1. Refund Eligibility
- Time Frame: Refund requests must be made within 14 days from the date of purchase.
- Valid Reasons: To be eligible for a refund, you must provide a valid reason for your dissatisfaction with the course.
- Course Progress: Courses that have been substantially completed or downloaded may not be eligible for a refund.
2. Non-Refundable Courses
Certain courses may be non-refundable. Please refer to the course description for specific refund terms. Courses that have been downloaded or accessed extensively may also be non-refundable.
3. Requesting a Refund
To request a refund, please follow these steps:
- Contact Support: Email our customer support team at [Insert Email Address] with your purchase details and reason for the request.
- Review Process: We will review your request and notify you of the outcome within 7 days.
- Refund Approval: If your refund is approved, we will process it to the original payment method within 14 days. Please note that bank processing times may vary.
4. How Refunds Are Processed
- Payment Method: Refunds will be issued to the original payment method used at the time of purchase.
- Processing Time: Refunds will be processed within 14 days from the date of approval.
- Bank Processing: Please allow additional time for your bank to process the refund.
5. Contact Us
If you have any questions or concerns about our refund and return policy, please contact us at:
Dolingo Study
Email: anitajudytadomagala@gmail.com
Address: Tripura Colony, Thikariya, Near Aravali College, Banswara, Rajasthan, India
At Dolingo Study, we strive to provide high-quality digital courses to meet your educational needs. If you are not satisfied with a course you have purchased, please review the following refund policy.
1. Refund Eligibility
- Time Frame: Refund requests must be made within 14 days of purchase.
- Valid Reasons: A valid reason for dissatisfaction with the course is required for refund eligibility.
- Course Progress: Courses that have been substantially completed or downloaded may not qualify for a refund.
2. Non-Refundable Courses
Certain courses may be non-refundable. Please check the course description for specific refund terms. Courses that have been extensively accessed or downloaded are generally non-refundable.
3. Requesting a Refund
To request a refund, please follow these steps:
- Contact Support: Email our customer support team at [Insert Email Address] with your purchase details and reason for the request.
- Review Process: We will review your request and notify you of the outcome within 7 days.
- Refund Approval: If your refund is approved, it will be processed to the original payment method within 14 days. Please note that bank processing times may vary.
4. How Refunds Are Processed
- Payment Method: Refunds will be issued to the original payment method used at the time of purchase.
- Processing Time: Refunds will be processed within 14 days from the date of approval.
- Bank Processing: Please allow additional time for your bank to process the refund.
5. Contact Us
If you have any questions or concerns about our refund policy, please contact us at:
Dolingo Study
Email: anitajudytadomagala@gmail.com
Address: Tripura Colony, Thikariya, Near Aravali College, Banswara, Rajasthan, India